You’re not our only client, but you’ll feel like you are. Whether you need help improving an existing product or a partner to handle end-to-end design of a new solution, we promise you:

Timely service

You’ll know exactly what we’re doing through constant communication. If we don’t know the answer we will help you find it.

Straight talk

Designing an exceptional user experience should be fact-based and user-tested. We’ll move from opinions to solutions grounded in user goals research, human factors science, and support for your business goals.

Partnership

We work with your product and development teams as a partner, not an agency. Some clients use us for short engagements, but most of those projects turn into lasting relationships, where Acclaro is your trusted user experience resource.

Expertise

Every project is led by a senior consultant with at least ten years of experience in user centered design, graphic design, or web development. You are making an investment in user experience, and you deserve the best.

How we do it.

Figure out what your users really need, not what you want them to need. Design to meet those needs. Ask users whether you hit the mark. Rinse and repeat.

Understand USERS

The first design step is to thoroughly understand what people want your product to do for them. We research and share with you a clear picture of how people will use your technology.

  • Personas
  • Goals & Tasks
  • Competitive Offerings

Design FOR users

We design around a fully researched understanding of what your users want and need, and leverage our human factors and design best practices. We also ensure that designs align with your business objectives.

  • Navigation & Task Flow
  • Prototypes & Wireframes
  • Creative Comps
  • Requirements Specification
  • HTML & CSS Development

Validate WITH USERS

As we develop user-centered designs that thrill and delight, we don’t leave well enough alone. We test again to validate that our solutions really do meet users’ needs.

  • Usability Testing
  • Human Factors Assessment
  • Competitive Benchmarking

We know this approach yields terrific results.

Our clients seem to agree: most of our small, short term user testing projects result in lasting working partnerships. Our business thrives through repeat clients and referrals.