Designing the User Experience

Turning what your users want into an engaging and usable application can be daunting. Many companies make the mistake of developing a user interface to expose various product features to users; rather than designing the user experience first and then deriving product features and interface attributes. You must understand what your users are trying to achieve with your product and give them what they need, when they need it. And of course, you must make it engaging and fun to use.

Information Architecture and Interaction Design

Acclaro uses information architecture and interaction design methods to design compelling user experiences. Information architecture focuses on organizing the tasks and information that your application will provide to users. We create site maps and other organizational models to capture the breadth and depth of your application. Then we use interaction design methods to come up with the best combinations of user interface controls and behaviors to enable users to easily complete tasks. Our interaction design approach is grounded in years of experience designing complex software applications, a solid background in human factors principles, and an understanding of how to combine the best of classic software interaction models with the vast array of user interface technologies that are available today.

At the end of the interaction design process, we give you wire frames illustrating each screen of your application and a detailed user interface specification document describing the behavior of every control. If you follow Agile development processes, we can provide wireframes and specifications for each iteration.

Usability testing is a central part of our interaction design process. We believe in testing early and often, and we offer a range of usability testing services to fit your budget. When we’re finished, we offer user interface branding services to ensure a compelling and professional look and feel.